LATE CANCELLATIONS

Cancellation fees will apply if appointments are cancelled within 24 hours of the appointment time. Your deposit of 20% will not refundable. Card details supplied to confirm the booking will be charged.

NO SHOWS
If the appointment is not attended by the individual a no-show fee of 50% to total treatment will apply. Card details supplied to confirm the booking will be charged. Our goal is to provide a product with outstanding uptime and reliability.  Planned downtime, intellectual property claims, and matters outside of our reasonable control are some of the circumstances that may lead to the Service being unavailable.  Although we strive to operate without interruption, we do not guarantee that the Service will always be made available.

REFUSAL OF SERVICE

In the event that card details are not supplied to confirm a booking or cannot be accessed to charge a late cancellation fee/no show fee. Management reserves the right to refuse any further bookings or services to the individual. Luxe Wellness Skin Clinic reserves the right to terminate the appointment at any time, especially with inappropriate or disrespectful behaviour to our staff members.

A client is to fill out and sign a consent form before commencement of services for each individual’s first appointment. Our nurse will provide this upon arrival to your appointment.

Please make the team aware before your appointment if you have any medical conditions or allergies, as this could affect the appointment going ahead. This is to make sure that this service is safe for you. Please disclose this also in the waiver and to your nurse.

In the event that the medical professional is unable to perform the booked services due to circumstances outside of the patient’s control or for reasons other than the patient’s medical condition or health, you will receive a full refund or credit.

In the event that the medical professional is unable to perform the booked services due to (1) your current or previous medical history, condition, or reason, or (2) due to circumstances outside of the medical professional’s control after the insertion of the I.V. needle, you will be charged 50% of the infusion price.